CHILI publisher Online is a scalable cloud service with an equally scalable pricing structure.
Our tiered subscription accommodates the needs and budgets of small businesses, enterprises and global brands alike. Each plan can be further customized to handle the unique demands of your business, varying production volumes and SLA requirements.
All plans include proactive 24/7 system monitoring, product support, all core features, and access to our REST APIs, giving you the industry’s most advanced online document editor delivered as a service.
Business
Every plan includes full access to the CHILI publisher toolset and REST APIs. This includes all functionality, modules and new features. Using CHILI publisher Online, you will build Smart Templates, manage files, define output settings, set up workspaces and much more. Using our REST APIs, your developer(s) will integrate the CHILI publisher Online document editor into your e-commerce platform of choice.
Depending on your business size, strategy and customer base, you may choose to add one environment or multiple environments as necessary. We can help determine the right number to match your needs so everyone can work optimally.
A CHILI render is defined as any output you generate from CHILI publisher (PDF, JPG, PNG, IDML or CHILI package). Depending on your usage, you can select a subscription level that works for your business. Additional render packages can be purchased to further customize your plan. CHILI renders are calculated over a rolling 6-month period to accommodate normal fluctuations.
Our Service Level Agreement ensures the performance and quality delivered by CHILI publisher Online and our support team. Depending on the subscription level, Priority 1 support tickets will be prioritized per the agreed upon SLA.
CHILI publish is monitoring the health of our cloud 24/7. However, if you have an issue, we have support teams worldwide ready to help. Hours of operation and availability is dependent on subscription level and customer time zone.
For development and testing, every subscription level includes a sandbox environment running the latest release candidate. The sandbox has the same functionality as a production environment except all output has a watermark applied to it.
Our multi-tenant offerings enable us to provide the same great software and make it more affordable by utilizing shared computing and storage resources. Some regulated industries however, cannot use multi-tenant services. If your organization requires a single tenant solution, check out the private cloud option.
For business applications that require audited and documented data separation, we've partnered with a third party company to provide that service.
If you have a cluster of customers in a specific region, or even a large customer with many end users, deploying a dedicated environment within that region can ensure all users have the same great performance. With our Business plan and higher, you can select which region each environment will be hosted from.
CHILI publisher output is highly optimized, lightweight and the need for long-term storage is minimal. We have determined a suitable amount of storage that should meet your needs for quite some time to come.
CHILI publisher Online is built on the industry standard cloud infrastructure for business - Microsoft Azure. Coupled with the stability and security of our service, we are confident providing a 99.5% uptime guarantee.
For any software, product training is key for successful implementation and adoption. Our expert trainers will provide detailed product knowledge and workflow insights to help get customers up and running as quickly as possible. Training can be performed onsite or at one of our CHILI publish offices. (Travel expenses excluded for onsite training.)
Online access to stream hours of professionally recorded training sessions. This material, originally created for the technical sessions presented at our annual users group conference (SPICY talks), is available for viewing any time and is a valuable resource when onboarding new staff, learning about a recent feature, or just getting a refresher about something you haven't used in a while.
Professional
Every plan includes full access to the CHILI publisher toolset and REST APIs. This includes all functionality, modules and new features. Using CHILI publisher Online, you will build Smart Templates, manage files, define output settings, set up workspaces and much more. Using our REST APIs, your developer(s) will integrate the CHILI publisher Online document editor into your e-commerce platform of choice.
Depending on your business size, strategy and customer base, you may choose to add one environment or multiple environments as necessary. We can help determine the right number to match your needs so everyone can work optimally.
A CHILI render is defined as any output you generate from CHILI publisher (PDF, JPG, PNG, IDML or CHILI package). Depending on your usage, you can select a subscription level that works for your business. Additional render packages can be purchased to further customize your plan. CHILI renders are calculated over a rolling 6-month period to accommodate normal fluctuations.
Our Service Level Agreement ensures the performance and quality delivered by CHILI publisher Online and our support team. Depending on the subscription level, Priority 1 support tickets will be prioritized per the agreed upon SLA.
CHILI publish is monitoring the health of our cloud 24/7. However, if you have an issue, we have support teams worldwide ready to help. Hours of operation and availability is dependent on subscription level and customer time zone.
For development and testing, every subscription level includes a sandbox environment running the latest release candidate. The sandbox has the same functionality as a production environment except all output has a watermark applied to it.
Our multi-tenant offerings enable us to provide the same great software and make it more affordable by utilizing shared computing and storage resources. Some regulated industries however, cannot use multi-tenant services. If your organization requires a single tenant solution, check out the private cloud option.
For business applications that require audited and documented data separation, we've partnered with a third party company to provide that service.
If you have a cluster of customers in a specific region, or even a large customer with many end users, deploying a dedicated environment within that region can ensure all users have the same great performance. With our Business plan and higher, you can select which region each environment will be hosted from.
CHILI publisher output is highly optimized, lightweight and the need for long-term storage is minimal. We have determined a suitable amount of storage that should meet your needs for quite some time to come.
CHILI publisher Online is built on the industry standard cloud infrastructure for business - Microsoft Azure. Coupled with the stability and security of our service, we are confident providing a 99.5% uptime guarantee.
For any software, product training is key for successful implementation and adoption. Our expert trainers will provide detailed product knowledge and workflow insights to help get customers up and running as quickly as possible. Training can be performed onsite or at one of our CHILI publish offices. (Travel expenses excluded for onsite training.)
Online access to stream hours of professionally recorded training sessions. This material, originally created for the technical sessions presented at our annual users group conference (SPICY talks), is available for viewing any time and is a valuable resource when onboarding new staff, learning about a recent feature, or just getting a refresher about something you haven't used in a while.
Private Cloud
Every plan includes full access to the CHILI publisher toolset and REST APIs. This includes all functionality, modules and new features. Using CHILI publisher Online, you will build Smart Templates, manage files, define output settings, set up workspaces and much more. Using our REST APIs, your developer(s) will integrate the CHILI publisher Online document editor into your e-commerce platform of choice.
Depending on your business size, strategy and customer base, you may choose to add one environment or multiple environments as necessary. We can help determine the right number to match your needs so everyone can work optimally.
A CHILI render is defined as any output you generate from CHILI publisher (PDF, JPG, PNG, IDML or CHILI package). Depending on your usage, you can select a subscription level that works for your business. Additional render packages can be purchased to further customize your plan. CHILI renders are calculated over a rolling 6-month period to accommodate normal fluctuations.
Our Service Level Agreement ensures the performance and quality delivered by CHILI publisher Online and our support team. Depending on the subscription level, Priority 1 support tickets will be prioritized per the agreed upon SLA.
CHILI publish is monitoring the health of our cloud 24/7. However, if you have an issue, we have support teams worldwide ready to help. Hours of operation and availability is dependent on subscription level and customer time zone.
For development and testing, every subscription level includes a sandbox environment running the latest release candidate. The sandbox has the same functionality as a production environment except all output has a watermark applied to it.
Our multi-tenant offerings enable us to provide the same great software and make it more affordable by utilizing shared computing and storage resources. Some regulated industries however, cannot use multi-tenant services. If your organization requires a single tenant solution, check out the private cloud option.
For business applications that require audited and documented data separation, we've partnered with a third party company to provide that service.
If you have a cluster of customers in a specific region, or even a large customer with many end users, deploying a dedicated environment within that region can ensure all users have the same great performance. With our Business plan and higher, you can select which region each environment will be hosted from.
CHILI publisher output is highly optimized, lightweight and the need for long-term storage is minimal. We have determined a suitable amount of storage that should meet your needs for quite some time to come.
CHILI publisher Online is built on the industry standard cloud infrastructure for business - Microsoft Azure. Coupled with the stability and security of our service, we are confident providing a 99.5% uptime guarantee.
For any software, product training is key for successful implementation and adoption. Our expert trainers will provide detailed product knowledge and workflow insights to help get customers up and running as quickly as possible. Training can be performed onsite or at one of our CHILI publish offices. (Travel expenses excluded for onsite training.)
Online access to stream hours of professionally recorded training sessions. This material, originally created for the technical sessions presented at our annual users group conference (SPICY talks), is available for viewing any time and is a valuable resource when onboarding new staff, learning about a recent feature, or just getting a refresher about something you haven't used in a while.
CHILI publisher Online toolset
Every plan includes full access to the CHILI publisher toolset and REST APIs. This includes all functionality, modules and new features. Using CHILI publisher Online, you will build Smart Templates, manage files, define output settings, set up workspaces and much more. Using our REST APIs, your developer(s) will integrate the CHILI publisher Online document editor into your e-commerce platform of choice.
Production environment
Depending on your business size, strategy and customer base, you may choose to add one environment or multiple environments as necessary. We can help determine the right number to match your needs so everyone can work optimally.
Renders/environment/month
A CHILI render is defined as any output you generate from CHILI publisher (PDF, JPG, PNG, IDML or CHILI package). Depending on your usage, you can select a subscription level that works for your business. Additional render packages can be purchased to further customize your plan. CHILI renders are calculated over a rolling 6-month period to accommodate normal fluctuations.
Support response time
Our Service Level Agreement ensures the performance and quality delivered by CHILI publisher Online and our support team. Depending on the subscription level, Priority 1 support tickets will be prioritized per the agreed upon SLA.
Support availability (hours/days)
CHILI publish is monitoring the health of our cloud 24/7. However, if you have an issue, we have support teams worldwide ready to help. Hours of operation and availability is dependent on subscription level and customer time zone.
Development sandbox
For development and testing, every subscription level includes a sandbox environment running the latest release candidate. The sandbox has the same functionality as a production environment except all output has a watermark applied to it.
Infrastructure
Our multi-tenant offerings enable us to provide the same great software and make it more affordable by utilizing shared computing and storage resources. Some regulated industries however, cannot use multi-tenant services. If your organization requires a single tenant solution, check out the private cloud option.
QMS data separation audit
For business applications that require audited and documented data separation, we've partnered with a third party company to provide that service.
Regional deployment
If you have a cluster of customers in a specific region, or even a large customer with many end users, deploying a dedicated environment within that region can ensure all users have the same great performance. With our Business plan and higher, you can select which region each environment will be hosted from.
Storage
CHILI publisher output is highly optimized, lightweight and the need for long-term storage is minimal. We have determined a suitable amount of storage that should meet your needs for quite some time to come.
Uptime guarantee
CHILI publisher Online is built on the industry standard cloud infrastructure for business - Microsoft Azure. Coupled with the stability and security of our service, we are confident providing a 99.5% uptime guarantee.
Product training
For any software, product training is key for successful implementation and adoption. Our expert trainers will provide detailed product knowledge and workflow insights to help get customers up and running as quickly as possible. Training can be performed onsite or at one of our CHILI publish offices. (Travel expenses excluded for onsite training.)
CHILI Academy access
Online access to stream hours of professionally recorded training sessions. This material, originally created for the technical sessions presented at our annual users group conference (SPICY talks), is available for viewing any time and is a valuable resource when onboarding new staff, learning about a recent feature, or just getting a refresher about something you haven't used in a while.
Included
Available
750 renders
8h
12/5
Included
Multi-tenant
N/A
Yes
1TB
99.5%
2 days
Included
Included
Available
1500 renders
6h
12/5
Included
Multi-tenant
Included
Yes
2TB
99.5%
4 days
Included
Included
10
2000 renders
4h
16/5
Included
Single tenant
Included
Yes
2TB
99.5%
4 days
Included
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