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As Customer Success Manager, this web developer believes in an all-inclusive approach to product project delivery. His in-depth front-end and back-end development expertise enable him to function as a catalyzer between integrators, designers and template administrators. He assesses the requirements on all fronts, develops a tailored strategy or customer integration trajectory and trains the designated roll-out team.
Grade-A customer service, A-Z handling of custom small/medium/large projects and a 360° problem-solving mentality are but a few of his trademarks. A lethal combo with his dry sense of humor.
He is a CPO – CHILI publish original – and has grown alongside CHILI publisher, from the original setup to its current market positioning. He is often referred to as the gatekeeper to the software and even more often so as the external you wished you had internally.